# Privacy Policy
Effective Date: November 16, 2024
Last Updated: November 16, 2024
## 1. Introduction
Welcome to Okagame ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our arcade gaming platform (the "Service").
By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you disagree with any part of this policy, please do not use our Service.
## 2. Information We Collect
### 2.1 Personal Information You Provide
We collect information you voluntarily provide when you:
- Create an Account: Username, email address, password, first name, last name, date of birth, country, and biography
- Use Social Login: When you sign in with Facebook or Google, we receive your profile information including name, email, profile picture, and user ID
- Contact Us: Name, email, and message content when you reach out for support
- Customize Your Profile: Profile picture, bio, gaming preferences, and display settings
### 2.2 Gaming and Activity Data
As you use our arcade platform, we automatically collect:
- Game Performance: Scores, achievements, play time, completion rates, and game progress
- Social Interactions: Comments, ratings, favorites, follows, and social connections
- Platform Usage: Pages visited, features used, time spent on platform, and interaction patterns
- Chat Activity: Messages sent in our real-time chat system (stored temporarily for moderation)
- Leaderboard Data: High scores and ranking information for competitive features
### 2.3 Technical Information
We automatically collect technical data to improve our Service:
- Device Information: Browser type, operating system, device model, screen resolution
- Network Data: IP address, internet service provider, approximate location
- Usage Analytics: Page views, click patterns, feature usage, session duration
- Performance Data: Loading times, error rates, crash reports
- Cookies and Tracking: Session tokens, preferences, authentication status
### 2.4 Third-Party OAuth Data
When you use social login (Facebook or Google), we collect:
- OAuth Tokens: Access and refresh tokens for account linking
- Profile Data: Name, email, profile picture, and user ID from the OAuth provider
- Public Information: Any information marked as public in your social media profile
- Friend Connections: With your permission, connections to other users who also use our Service
## 3. How We Use Your Information
### 3.1 Service Provision
- Account Management: Creating, maintaining, and securing your user account
- Game Features: Enabling gameplay, scoring, achievements, and progress tracking
- Social Features: Facilitating user connections, comments, ratings, and community interactions
- Personalization: Customizing your gaming experience based on preferences and activity
- Communication: Sending account notifications, game updates, and platform announcements
### 3.2 Platform Improvement
- Analytics: Understanding user behavior to improve games and features
- Performance Optimization: Enhancing platform speed, reliability, and user experience
- Content Curation: Recommending games and content based on your interests
- Security: Detecting fraud, abuse, and unauthorized access attempts
- Support: Providing technical assistance and customer service
### 3.3 Legal and Business Operations
- Compliance: Meeting legal obligations and regulatory requirements
- Safety: Protecting users from harmful content and maintaining community standards
- Business Operations: Managing our Service, processing payments, and operational analytics
- Legal Process: Responding to legal requests, court orders, and law enforcement
## 4. Information Sharing and Disclosure
### 4.1 Public Information
The following information is publicly visible to other users:
- Username and display name
- Profile picture and biography
- Game scores and leaderboard rankings
- Public comments and ratings
- Follower and following lists (if enabled)
- Achievement badges and gaming statistics
### 4.2 Third-Party Services
We share limited information with:
OAuth Providers (Facebook/Google):
- Authentication verification and account linking
- Profile synchronization (name, email, picture)
- Login activity and security verification
Analytics Services:
- Aggregated usage statistics and performance metrics
- User behavior analysis for platform improvement
- No personally identifiable information shared
Advertising Partners:
- Anonymous demographic data for targeted advertising
- Ad performance metrics and campaign effectiveness
- No personal contact information shared
Email Service Providers:
- Email addresses for account notifications and updates
- Message delivery status and engagement metrics
### 4.3 Legal Requirements
We may disclose your information when required by law:
- In response to court orders, subpoenas, or legal process
- To protect our rights, property, or safety
- To investigate fraud, security breaches, or policy violations
- To comply with regulatory requirements or law enforcement requests
### 4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections outlined in this policy.
## 5. Social Features and User-Generated Content
### 5.1 Community Interactions
Our platform includes social features that allow you to:
- Follow other users and view their gaming activity
- Post comments and ratings on games
- Participate in leaderboards and competitions
- Chat with other users in real-time
Important: Information shared through these features becomes publicly visible to other users.
### 5.2 Content Moderation
We monitor user-generated content to maintain community standards:
- Chat messages may be logged temporarily for moderation purposes
- Reported content is reviewed by our moderation team
- Inappropriate content may be removed and accounts may be suspended
### 5.3 Privacy Controls
You can control your privacy through:
- Profile visibility settings (public/private)
- Social connection preferences
- Notification settings for followers and interactions
- Activity sharing controls for social media integration
## 6. OAuth and Social Media Integration
### 6.1 Facebook Login
When you connect your Facebook account:
- We access your basic profile information (name, email, profile picture)
- We do not post to your Facebook timeline without explicit permission
- You can disconnect your Facebook account at any time in your settings
- We store OAuth tokens securely and refresh them as needed
### 6.2 Google Login
When you use Google Sign-In:
- We access your basic Google profile information (name, email, profile picture)
- We do not access your Google Drive, Gmail, or other Google services
- You can revoke access through your Google Account settings
- We follow Google's OAuth security best practices
### 6.3 Data Deletion for OAuth Users
If you delete your account:
- We immediately revoke OAuth tokens and disconnect social accounts
- Your data is removed from our systems within 30 days
- You may need to separately revoke access in Facebook/Google settings
## 7. Data Security and Protection
### 7.1 Security Measures
We implement robust security measures to protect your information:
Technical Safeguards:
- SSL/TLS encryption for data transmission
- Encrypted storage for sensitive information
- Secure OAuth token management
- Regular security audits and vulnerability assessments
Administrative Safeguards:
- Access controls and employee background checks
- Privacy training for staff members
- Incident response procedures
- Data breach notification protocols
Physical Safeguards:
- Secure data centers with controlled access
- Environmental controls and backup systems
- Equipment disposal procedures
### 7.2 Data Retention
We retain your information for the following periods:
- Account Data: Until account deletion or 3 years of inactivity
- Game Scores: Permanently for leaderboard integrity (anonymized after deletion)
- Chat Messages: 30 days for moderation purposes
- Technical Logs: 12 months for security and performance analysis
- Legal Records: As required by applicable law
### 7.3 Data Breach Response
In the event of a data breach:
- We will notify affected users within 72 hours
- We will provide details about what information was accessed
- We will offer guidance on protective measures you can take
- We will report to relevant authorities as required by law
## 8. International Users and Data Transfers
### 8.1 Global Service
Our Service is available internationally, and we support multiple languages including:
- English
- Indonesian (Bahasa Indonesia)
- Arabic (العربية)
- Japanese (日本語)
### 8.2 Data Transfers
Your information may be transferred to and processed in countries other than your own:
- We ensure appropriate safeguards are in place for international transfers
- We comply with applicable data protection laws in all jurisdictions
- We use standard contractual clauses and adequacy decisions where required
### 8.3 Regional Compliance
European Union (GDPR):
- We provide data portability and deletion rights
- We obtain explicit consent for data processing
- We appoint Data Protection Officers where required
- We conduct privacy impact assessments
California (CCPA):
- We provide rights to know, delete, and opt-out
- We do not sell personal information to third parties
- We provide non-discriminatory service regardless of privacy choices
## 9. Your Privacy Rights and Choices
### 9.1 Account Controls
You have the following rights regarding your information:
Access: Request a copy of all personal information we hold about you
Correction: Update or correct inaccurate information in your account
Deletion: Request complete removal of your account and associated data
Portability: Export your data in a machine-readable format
Restriction: Limit how we process your information
Objection: Object to certain types of data processing
### 9.2 Exercise Your Rights
To exercise your privacy rights:
1. Account Settings: Access many controls directly in your account dashboard
2. Data Export: Use our built-in export feature to download your information
3. Data Deletion: Visit our [data deletion request page](/data-deletion)
4. Contact Support: Email us at [email protected] for complex requests
### 9.3 Response Timeline
We will respond to your privacy requests:
- Simple requests (access, correction): Within 5 business days
- Complex requests (deletion, portability): Within 30 days
- Legal requirements: As mandated by applicable law
## 10. Cookies and Tracking Technologies
### 10.1 Types of Cookies
We use the following types of cookies:
Essential Cookies:
- Session management and authentication
- Security and fraud prevention
- Basic functionality and navigation
Analytics Cookies:
- Usage statistics and performance monitoring
- Feature usage and user behavior analysis
- Platform optimization and improvement
Preference Cookies:
- Language selection and regional settings
- Theme preferences and accessibility options
- Game settings and personalization
### 10.2 Cookie Management
You can control cookies through:
- Browser settings (accept/reject all cookies)
- Platform privacy settings for optional cookies
- Third-party opt-out mechanisms for analytics
- Cookie consent management tools
### 10.3 Local Storage
We use browser local storage for:
- Temporary game data and progress
- User preferences and settings
- Performance optimization
- Offline functionality
## 11. Advertising and Marketing
### 11.1 Advertising on Our Platform
We display advertisements to support our free Service:
- We use contextual advertising based on game content
- We may use demographic targeting (age, country, language)
- We do not sell your personal information to advertisers
- You can opt out of personalized advertising in your settings
### 11.2 Marketing Communications
We may send you marketing communications about:
- New games and platform features
- Special events and competitions
- Gaming tips and community highlights
- Platform updates and announcements
You can unsubscribe from marketing emails at any time using the unsubscribe link or by updating your notification preferences.
### 11.3 Third-Party Advertising
Third-party advertisers may use cookies and tracking technologies:
- We do not control third-party tracking practices
- We encourage you to review advertisers' privacy policies
- You can opt out through industry self-regulation programs
- Ad blockers may affect platform functionality
## 12. Children's Privacy
### 12.1 Age Requirements
Our Service is intended for users aged 13 and older:
- We do not knowingly collect information from children under 13
- If we discover we have collected information from a child under 13, we will delete it immediately
- Parents who believe their child has provided information should contact us
### 12.2 Parental Controls
For users aged 13-17:
- We encourage parental involvement in online activities
- We provide safety tools and reporting mechanisms
- We limit certain social features for younger users
- We provide educational resources about online safety
## 13. Changes to This Privacy Policy
### 13.1 Policy Updates
We may update this Privacy Policy periodically:
- We will notify you of material changes via email or platform notification
- We will update the "Last Updated" date at the top of this policy
- Continued use of the Service after changes constitutes acceptance
- You can review the current policy at any time
### 13.2 Change Notifications
We will provide notice of changes through:
- Email notifications to your registered address
- Prominent notices on our platform
- In-app notifications when you log in
- Updates to our website and documentation
## 14. Contact Information
### 14.1 Privacy Questions
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Data Protection Officer: [email protected]
Support Portal: [Contact Us](/contact)
### 14.2 Data Protection Authorities
If you believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with your local data protection authority.
### 14.3 Business Information
Okagame Arcade Gaming Platform
Website: https://okagame.com
Service Status: https://status.okagame.com
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## 15. Acknowledgment
By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms. This policy is part of our Terms of Service and should be read in conjunction with those terms.
Thank you for trusting Okagame with your information. We are committed to protecting your privacy while providing you with the best possible gaming experience.
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*This Privacy Policy is effective as of November 16, 2024, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.*